Google Home & # 39; sis the second generation of its product, a small round speaker that you can place in your home and connect to a larger one Nest Hub or can use for your own small personal assistant / radio. You can see here why we liked this improved model, but we also want to discuss some of the most common issues that people report for their Nest Mini ̵
See our troubleshooting tips for the larger Google Home and our general tips to get everything out of Google Home this year.
My Nest Mini is not connecting
If you have problems connecting to Wi-Fi, start with the basics first. Are you trying to connect to the correct Wi-Fi network? Are you absolutely certain that your password is correct? If this fails, try moving your Mini closer to your router to see if there is a problem with blind spots or interference.
If everything seems to work well, the best solution is to restart your Nest Mini. A simple restart is very simple: unplug the Nest Mini itself (not the wall socket) from the wall socket and release it for about two minutes. Then reconnect it and restart the connection process in your Google Home app.
Note: with simpler smart speakers such as the Nest Mini, restarting is always a good option to address minor issues. If you have not tried restarting regardless of your problem, give it a try. There is also an alternative reboot option in the Home app that might be easier for you: Go to Settings choose More and then select Reboot to start .  Google Nest Mini close-up on wall “/>
My Nest Mini has problems playing music
In a perfect world, your Nest device would connect effortlessly to all your music accounts and play whatever you want with a simple command. Because we do not live in that world, it may be that your Nest Mini is having problems playing or finding music.
If you cannot hear music, first check your volume, but it appears that it is being played. You can always say: & # 39; OK, Google, turn up the volume & # 39; or a similar command to see if the volume has been accidentally lowered. You can also try different phrases on this note when you ask for a specific music playlist, in case Google Assistant has problems understanding you.
If this is not a problem, make sure that your music accounts are linked to your Google Home app. Google cannot automatically connect to things like Spotify or Pandora, so you must first go in and enter your account information. If your accounts are connected and active, open the apps yourself and go to the individual settings. Look for options to clear the cache or history and restart your phone to see if this helps the problem.
Even if in doubt, don't be afraid to restart.
My Nest Mini tells me other Nest devices are not set up (when they really are)
Sometimes Google Assistant needs to be reminded that all your Nest devices are present, especially if you have a new device in it introduces your house. Try saying "OK Google, synchronize my devices" and see if this helps to get everything in order.
When I talk to my Nest Mini, it does not respond
Many different problems can cause a non-responsive Nest Mini. Try the classics such as restarting the Nest Mini and checking the volume levels to make sure nothing is wrong. If this does not work, check again if you have not turned off the microphone yourself. There is a microphone switch on the Nest Mini that completely disables the microphone for privacy reasons, and if it is accidentally turned off, this is the cause of your problem.
If everything looks good, look where Nest Mini is placed. Airflow from nearby ventilation openings, sounds from other speakers, signals from devices such as microwaves and many other environmental factors can cause interference. Try moving it to a quieter environment and see if this helps.
If none of the above works, you may want to restore the factory settings and start over.
My Nest Mini speaker only produces static  The best option for a Mini that only comes out static and does not seem to respond well is a full factory reset. Note that a reset of the factory data is not a restart: all data on the Mini will be erased and when you are finished you have to go through the entire installation process again.
First look for the microphone button on the side of your Nest Mini and switch it off. The LED lights on the top of the Mini should turn orange when this happens. Now press the top of the Nest Mini, as if it is a large button that you are holding. Hold it for approximately 15 seconds. While holding, the Mini goes to the reset phase, and it beeps when that phase is complete – do not stop pressing until you hear the ringtone sound.
Now restart your device and see if the Mini responds correctly.
My Nest Mini keeps responding even when it's quiet
Sometimes the Mini can be activated by conversations throughout the house or via entertainment systems, but some people find that they have problems even when the room is quiet. In this case, vibrations from nearby devices – or even HVAC systems and traffic – may inadvertently activate your Mini. This usually happens when your Mini is on an uneven surface. Make sure the device is placed firmly on a flat surface and is not exposed to small vibrations.
Some LEDs on my Nest Mini stay on constantly
This is an ongoing problem that Google did not seem to fully recover from. Try restarting via the above-mentioned disconnection method: disconnect the power cord from the Mini itself and wait about two minutes before reconnecting it. If this does not solve the problem, you can try to restore the factory settings and start over to see if this solves the problem.
My Nest Mini continues to disconnect from my Google Home account
This was a serious problem in early 2020, with Nest Mini disconnecting several times a day from Google accounts. It turned out to be a bug in the software because Google made a patch to address the problem. If it has been a while since you tried this solution, restart your Nest Mini and reconnect it to ensure that recent updates have taken effect. If the problem persists, you may have to wait for a new bugfix from Google.
I cannot connect my Nest Mini to my 1 st Gen Home Mini
Unfortunately this is not an error. The updates from the Home Mini to the Nest Mini make it impossible to connect the two. You need two Nest mini & # 39; s or two Home mini & # 39; s to connect. If you have two units of the same model, make sure they are close – in the same room – for successful pairing.
The ultrasonic sensor on my Nest Mini is not working
The Nest Mini has a setting that allows you to enable ultrasonic detection. This detects when you are approaching the speaker and turns on the music controls when you approach, while alternative LED information is displayed when you are further away. However, people sometimes find that the ultrasonic sensors simply do not respond to their presence, regardless of how they approach.
First, Google warns that other devices throughout your house can emit ultrasonic vibrations that disrupt the Mini's sensors. Try moving the Mini to an isolated location and see if the sensors there seem to work better – it may just be a location problem.
Secondly, this feature currently seems very buggy. There are many complaints that it doesn't work at all. It looks like one of those situations where waiting for a patch update may be needed to fully resolve the issue.