After more than eight years of development, CD Projekt Red̵
But if you’ve already coughed up $ 60 or more just to make the game disappointed, CD Projekt Red has made the unusual decision to accept refunds.
CD Projekt Red encouraged anyone seeking a refund to go to Microsoft and Sony if they purchased the game digitally. Other retailers have refund policies you can use too. Below is a list of merchants and links to their forms and refund pages, as well as phone numbers you can call.
If you run into any issues, CD Projekt Red tells you to contact it at email@example.com until December 21. Note that this is for Christmas for all the Santa Clauses out there.
Microsoft Xbox digital store
If you purchased Cyberpunk 2077 digitally on Xbox Series X,or Xbox One, you can request a refund through the company’s website. Microsoft said these refunds will be available “ . Usually Microsoft allows this .
Sony PlayStation digital store
If you purchased Cyberpunk 2077 digitally on the PlayStation 5 or PlayStation 4 Pro ($ 430 at Amazon)you can request a refund through the company’s website. Sony has also withdrawn the game from sale, “ . “
If you purchased the game from the Steam PC marketplace, you can request a refund through the company’s website. Steam’s refund policy allows you to return a game within 14 days of purchase, and only if you’ve played the game for two hours or less. It’s likely Valve will give Cyberpunk owners a bit more leeway, but mileage may vary.
Amazon will accept returns of opened Cyberpunk 2077 through December 21. You can do this through your account order history or by contacting Amazon directly. After December 21, Amazon will revert to standard return policies and will offer up to 30 days to return a video game, although it may charge a 100% restocking fee.
The retailer, who normally does not allow refunds of opened games, will allow refunds for some opened copies of Cyberpunk 2077 through December 21st. However, it only allows returns for the versions of the game running on the PS4 and Xbox One.
Here are the game SKUs that can be returned:
- 6255151: Cyberpunk 2077 PS4
- 6255136: Cyberpunk 2077 Xbox One
- 6352276: Cyberpunk 2077 Collector’s Edition PS4
- 6352440: Cyberpunk 2077 Collector’s Edition Xbox One
- 6414180: Cyberpunk 2077 Xbox One Digital
If you have a steelbook version of the game, you will need to return that too.
You can bring the game to your local Best Buy store, or you can return it by mail. You can also call Best Buy at (888) 237-8289 or contact the store on the Internet.
If you wish to return another version of Cyberpunk 2077, CD Projekt Red says you must contact firstname.lastname@example.org by December 21st.
Walmart usually doesn’t allow a return of open video games unless it is a direct exchange of the same game if the disc is corrupted or some other problem. You can contact Walmart by clicking the blue “Contact Us” button at the bottom of the page. You can also call Walmart at 1-800-925-6278. If Walmart does not accept your return, CD Projekt Red will tell you to contact us at email@example.com by December 21.
GameStop does not usually allow a return of open video games unless it is a direct exchange of the same game if the disc is damaged, within 30 days. GameStop has reportedly told employees not to accept returns of opened games. If you come across that, CD Projekt Red says to reach out to firstname.lastname@example.org until December 21.
GOG (formerly Good Old Games)
GOG may be the easiest to deal with as it is owned by CD Projekt Red. The company has set up a special Cyberpunk 2077 application form on its site and says it will respond to requests within 24 hours.