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Home / Tips and Tricks / Doorbell ring and police surveillance: there is a new way to unsubscribe from video requests

Doorbell ring and police surveillance: there is a new way to unsubscribe from video requests



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Ring helps you take control of your videos and your account.


Chris Monroe / CNET

Hoping to protect customer accounts from hacking address issues when sharing customer video & # 39; s with law enforcement agencies, Ring in January announced a new privacy-focused feature for its mobile app.

The Control Center is now rolled out to user accounts and provides a central place for users to check the devices and shared users in their account and to opt out of receiving video requests from local police services. Ring customers only have the latest version of the Android or iOS app installed on their device to get it.

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Opt-out of police requests with just a few taps.


Screenshots by Jason Cipriani / CNET

Unsubscribe from Police Requests

Ring users are currently receiving a request when their local police department or sheriff's office looks for information or evidence in an investigation. It's a voluntary request, so you don't have to submit anything if you don't want to.

However, you can completely disable law enforcement video requests for your Ring account by following these steps:

1. Open the Ring app and slide out the side menu.

2. Select Control Center .

3. Tap Video requests under Community Control .

4. Slide the switch Video requests to the position Off .

5. Confirm the change.

Remember that turning off the alerts does not mean that law enforcement officers never have access to your Ring videos. If you share one of your video & # 39; s with Ring & # 39; s Neighbors network, then it is a fair game for the police to access, view, and download. The police can also purchase your videos if they receive a warrant.

Wondering if your local legal departments have joined the Ring Neighbors app? You can view Ring's active desk card by scrolling to the bottom of the Video Requests page and tapping the card.

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Do not leave the Control Center yet

Control Center adds more than just a switch to prevent you from receiving police requests. Here you can also manage the security of your Ring account and view who or what has access to it.

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Use Ring & # 39; s Control Center to remove devices, services and other users.


Screenshots by Jason Cipriani / CNET

In the Authorized Client Devices you can see every phone or computer that is currently logged in to your Ring account. You cannot delete individual devices, but you can log off any device – including the one you use to view the list – with your Ring account. It would be nice to add the option to remove individual devices, especially for those cases where you have forgotten to log out of a phone that you have just upgraded.

The Shared Users only applies if you share your Ring account with a roommate or family member. Use it to manage their access to specific devices in your Ring account, send invitations to new users, or revoke someone's access.

The Linked Accounts shows external services, such as Amazon & # 39; s Alexa or the automation website If This Then That (IFTTT), which are linked to your Ring account. Unlike the devices section, you can delete a service individually, but not all connections at the same time.

Ring also provides more information about how it handles your information and data, plus details about the company's relationship with law enforcement agencies.

One of the first steps you need to take to secure one of your online accounts is to use two-factor authentication . Of course, after you have selected a password manager and have started to use unique and complex passwords for your accounts . And to be safe, you must lock your wireless account to keep your phone numbers safe .


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