You know for sure that you qualify for this, but the IRS and the Treasury Department have been making payments since late December, and you still are . You have you would expect, figured out how the and you have read what will happen after the congress’ .
But you still haven’t received yourself, or to your bank account via or in the mail as a or a .
If you’ve tried the, it may not tell you anything useful – or nothing at all. Here are some possible solutions that we discovered from the first and on . And here’s what happens now with the discussed .
The IRS doesn’t have enough information on you
The IRS said if the Get My Payment tool doesn’t share useful information about the location of your check, it may not have enough information about your specific circumstance, especially if you haven’t filed a 2019 tax return, the IRS said.or do not receive federal benefits. You must have the as part of 2020 tax season to file a claim for your missing money.
Try using a different browser with Get My Payment
On the first check, we heard from several readers that accessing the IRS ‘Get My Payment tool from a browser other than the one originally used could be the key to success using the service. In particular, some CNET readers pointed out that trying a browser other thanworked for them. , and are common alternatives.
Enter your address in capital letters
Entering your address in a way that the Get My Payment service understands was a problem with the first check and will stay with the second. Some readers reported that on the first check, completing the “Get My Payment” fields worked with all capital letters. The IRS said you should enter your address using this format: 123 Main St NW # 7 and not enter the city, state, or town on the address line.
You may have typed your information incorrectly; try again
The simplest reason the IRS may not be able to match you with your stimulus payment status may have to do with your keyboard. If you accidentally enter a typo, wrong address, or a name other than the government has under your data, the tool may not be able to find you. This one is easy enough to fix – so try again before you assume the worst.
You checked it at the wrong time
The IRS only updates the information once a day, at night, so if you happen to find it time before the update comes, you may be out of luck. You can always try again later in the day or keep checking at the same time every day.
You are temporarily unable to access the Get My Payment tool
If you see a cryptic message that just says “Please try again later”, you may not be able to access the tool. According to the IRS, “If the information you enter doesn’t match our records multiple times, you will be locked out of Get My Payment for 24 hours for security reasons. You do not need to contact the IRS.”
Speaking of which, the IRS has a new preference for how you contact – not call. Instead, here’s how to proceed. For more information on stimulus controls, here’s everything else that could , and how .