It’s easy to lose individual Microsoft Teams chats (aka private messages) in the long list of conversations. Here’s how to take control of your chats by hiding, pinning, and filtering messages in Teams.
Since there is no way to group chats like Slack, the most important elements in organizing Microsoft Teams are the ability to hide a chat (so that it disappears from the list), pin a chat (so that important chats are always at the top) and filter the list (so you can find the chats you want).
RELATED: Show, hide, and pin teams and channels in Microsoft Teams
If you want to organize your chats, hiding the ones you don̵
This will remove the chat from your history. When you start a chat with that person again, they will reappear in the list. If you have hidden a meeting chat, go to the meeting in your calendar and open the chat from there.
Once you’ve hidden the chats you don’t need to see, you can pin the most important conversations to the top of the chat window. Click on the three-dot icon next to a chat and choose “Pin” from the context menu.
This will add the direct message to a new “Pinned” section at the top of the chat list.
Chats that you pin always stay in the Pinned section, making them easy to find. If you have more than one pinned chat, you can drag and drop the chats to change the order within the pinned area, something you can’t do in the main chat list.
To unpin a chat when it no longer has priority, click the corresponding three-dot menu icon and select “Unpin” from the context menu.
This will put the chat back in the main chat list.
Once you’ve hidden the irrelevant chats and pinned the important ones, you can still be left with a long list. To find conversations more efficiently than scrolling through, you need to use the built-in filters.
At the top of the chat window is a filter button, which is represented by three horizontal lines.
If you click on this, the filter options will become available. You can filter by name or by chat type. To filter by name, start typing in the “Filter by name” text box.
This will bring back any chats or meeting names that meet your filter criteria.
To filter by type, click the three-dot menu icon and choose from Unread, Meetings, or Muted.
This will bring back all chats, including meeting chats, chats you haven’t read yet, or chats you previously muted to avoid notifications.
When you are done filtering, click the “X” to close the filter option.
Between hiding, pinning, and filtering, you can take a little bit of control over your chats and find them more easily.