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Holiday shipping and return policies at Apple, Google, Microsoft and more

The holidays are coming – and the retailers are competing for your dollars. To convince you that they are the place to buy, they not only lower the prices of their products; they make it a lot easier to get those products shipped and returned if the person you bought the laptop or game console or phone for doesn’t like it.

In fact, most retailers offer special holiday shipping and returns policy, realizing that a) most customers are spending a lot at this point and wouldn’t mind saving a little on shipping costs, b) many people will be nervous get their parcels out before the holidays, so faster shipping is better (and free faster shipping is even better), and c) since most of these are gifts that aren̵

7;t given until the end of the year, there is a two-week return policy won ‘It is not convenient for someone who buys a gift in November.

So here (in alphabetical order) you will find the current shipping and return policies for a selection of major online retailers. Not all have specific holiday policies, but some have shipping and returns policies that are just as good or better. We will be monitoring these sites and will update any changes as the holidays get closer.

Knowing more about how much you spend and how much leeway you have to recoup can hopefully help ease your vacation anxiety somewhat.

Note: As a result of the pandemic, most, if not all, retailers offer (or insist on) a contactless delivery, with the delivery staff leaving the package outside your door or receiving verbal confirmation from a safe distance. So it’s a good idea to track your parcels so you know when they arrive.


To send: Prime members get free same-day delivery on eligible orders over $ 35 in eligible zip codes. Otherwise, the usual deliveries are the next day or two days, depending on the product. Non-Prime buyers will find shipping options on the order page for each specific product.

Returns: During the holiday season, items shipped from Amazon between October 1 and December 31 may be returned until January 31. (This applies to both Prime and non-Prime buyers.)

Apple Store Beijing

Apple Store Beijing


To send: If you buy directly from Apple, two-day shipping is free on most items, and Macs, iPhones, iPads, Apple Watches, or Apple TVs in stock usually get free next-day shipping.

Returns: Apple gives you 14 days to return a product from the time of receipt.


To send: B&H offers free standard shipping (that’s one to seven business days) for most items and free expedited shipping (one to three business days) for items over $ 49.

Returns: B&H allows purchases made after October 19, 2020 and before January 1, 2021, to be returned or exchanged until February 1 (with the usual exceptions for non-returnable items such as computers or TVs with open packaging).

Best Buy UK Store

Best Buy

To send: Best Buy offers free standard shipping on orders over $ 35 (with some exceptions). If you spent $ 35 or more, there is also the option of next-day delivery depending on the item and when the order was placed.

Returns: Purchases made between October 13, 2020 and January 2, 2021 can be returned through January 16. This does not include items shipped under a contract with a third party, such as phones and wearables (which have a 14-day return period), or holiday products, such as tree decorations and important appliances, which have a 15-day return period. return period. There are exceptions: cell phones, cell phone tablets and cell phone wearables have a return period of 14 days; large devices have a return period of 15 days. My Best Buy Elite members have until January 16 or 30 days from receipt, whichever is longer; Elite Plus members have until January 16 or 45 days from receipt, whichever is longer.


To send: Costco will indicate shipping costs during checkout; costs depend on the product and shipping method.

Returns: Costco generally has an open return policy, except for electronics such as TVs and computers, which have a 90-day return period. There are other exceptions, which are listed on the returns page.


To send: Most Dell products come with free shipping as standard.

Returns: Dell offers a 30-day return policy with a few exceptions; a restocking fee of up to 15 percent may be charged.


To send: DJI offers free shipping on purchases of $ 159 or more. Otherwise, the shipping costs will be stated on the order form.

Returns: DJI offers returns within 14 days of receipt of the purchase.

GameStop photo


To send: GameStop offers free shipping on orders over $ 35.

Returns: GameStop accepts all products purchased between November 1 and December 24 for return on January 15. The packages must be unopened and you must have the receipt.


To send: To qualify for free shipping in the US, your order total must be a minimum of $ 35, excluding taxes and after any discounts have been applied. (In Canada, the total must be $ 45 CAD; in Singapore $ 40 SGD.) Individual, multiple orders cannot be combined to receive free shipping.

Returns: You have only 15 days to return an item purchased from the Google Store (30 days for a Nest Thermostat).


To send: Standard shipping (three to six days) is free for many items; Priority and next day shipping is often available for an additional fee.

Returns: Purchases made between November 1 and December 25 can be returned until January 15; you may be required to pay a restocking fee of up to 15 percent.

Microsoft Store inventory


To send: Most products sold through the online Microsoft Store include free shipping within two to three days.

Returns: Most products can be returned within 30 days of purchase.


To send: Many Newegg items ship for free; check the individual product page.

Returns: Newegg’s comprehensive holiday return policy allows customers to return products up to January 31; you should check the “Warranty and Returns” tab on the product page to see if it is covered.

Sam’s club

To send: According to Sam’s Club FAQs, shipping rates for most items vary based on item size, weight, shipping method, and delivery address. Plus members get free shipping on most online items.

Returns: Sam’s Club does not have a specified return period; Some return terms can be stated for specific products.


To send: Sonos offers free shipping on all of its products.

Returns: Sonos gives you 45 days to return a purchase and even offers free returns.

target 1020


To send: Free two-day shipping if you spend $ 35 or more or use your RedCard.

Returns: You have 90 days to return most unopened items, or a full year if it is a Target brand. (Exceptions are listed on the receipt.)


To send: For eligible orders of $ 35 or more, you can get free next day delivery with eligible zip codes, free two-day delivery, or free standard shipping.

Returns: Many items purchased between October 16 and December 25 have a longer return date. Items that normally have a return period of 14 days have a final return date of 8 January. Items with a return period of 30 days have a final return date of 24 January. Items with a return period of 60 days have a final return date of 23 February. (Nothing changes for items with a 90-day return period.) This does not apply to Walmart Marketplace merchants (ie, third parties).

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