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How does DoorDash work? This simple guide explains




DoorDash is an on-demand food delivery service. It is, simply put, an Uber for food (just like Uber eats). Founded in 2013 and headquartered in San Francisco, the DoorDash app allows you to order food at various nearby participating restaurants. This allows people to sign up to become food delivery people (nicknamed & # 39; Dashers & # 39;), and of course, restaurants sign up to have their food delivered to customers.

According to a November 2019 report from Second Consumer, the consumer analysis company, it is the most popular app-based food delivery service in the United States, ahead of Uber Eats and GrubHub. But even though it already serves 35% of the market, it is still growing, so if you're someone who hasn't tried the app yet, this article will explain what DoorDash is and how to use it. It includes what you should do if you are looking to eat, and also if you want to deliver.

For eaters

Hungry? Well, the first step in using DoorDash is to download it from the Apple App Store or the Google Play Store. One thing to remember is that DoorDash is currently only available in the United States, Canada, and Australia.

Step 1

: Once downloaded to your iOS or Android smartphone, you must open the app and sign up for a customer account. To do this, you must enter basic personal information such as your name, physical address, e-mail address, and telephone number. If you want, you can sign up via Facebook or Google. You must also create a password, which you must then carefully note down.

Step 2 : Once registered, you can start ordering food. You can do this by browsing the main page of the DoorDash app or you can tap the Search icon at the bottom of the screen to type the name of a restaurant or tap a specific food category.

Step 3 : If you tap a restaurant, you will be taken to that restaurant's menu page. Here you can tap on specific food items or categories (eg "Popular items"). After you have selected a food item, you will be taken to a screen that allows you to add extra & # 39; s or request ingredient replacements. This also allows you to change the number of items. After you have made the desired changes, tap the button Add to order at the bottom of the screen.

Step 4 : After ordering your first item, you can add additional items by tapping the Close button at the top of the screen (it looks like an X) . If you want to place your order, you must tap the Display shopping cart button. Here you can see the items that you have selected, as well as the total price of your order. When you are ready to pay, tap the Continue tab.

Step 5 : You will be asked to select Payment method . You can choose between Apple Pay or Google Pay (depending on your smartphone), or you can choose credit or debit card . If you choose a credit or debit card, you will be asked to enter your card details (if you have not ordered before). Tap Save after entering the correct information.

Step 6 : You will then arrive at the checkout. Check your address details again, add delivery instructions or a tip if you wish. And finally, tap Place order.

From there you will see a map with information about where your order is and when it will probably arrive. After delivery you can leave reviews of both the delivery person (the & # 39; Dasher & # 39;) or the restaurant.

For drivers (also known as & # 39; Dashers & # 39;)

For anyone who has an & # 39; Dasher & # 39; wants to be, registering the registration process with DoorDash is relatively easy. You must register via the company's website. You must enter your email address, telephone number, and zip code. More importantly, you must also complete a background check that requires information such as your date of birth, social security number and vehicle type.

After you have done this, you must wait while DoorDash checks your data and approves your application. It is almost obvious, but you must be at least 18 years old, have a valid driver's license, have valid insurance and have a clean driver's license. With DoorDash you can use any roadworthy vehicle to deliver food.

Once your application has been accepted, you can log in to the DoorDash app to check if pick-ups and drop-offs are available. After you have accepted an order, you must arrive at the restaurant just before the specified collection time. You then use the app to confirm your arrival at the restaurant and you must also check each item of the delivery. You then drive to the customer's address.

Dashers should also take into account that they may be eligible for DoorDash Drive, a better-paid service that handles large catering orders. It is reserved for the top rated drivers, where Dashers must complete at least 100 deliveries, with an average customer rating of 4.8 and a 90% completion rate.

For restaurants

Again, restaurants that want to sign up to make their food accessible to DoorDash users must go to the company's website and become a & # 39; Partner & # 39; turn into. You don't have to have a large national chain to sign up, so if you are a local restaurant, consider it.

When you sign up, you not only specify the name, address and number of your restaurant, but you also choose how you want to receive orders. For example, the tablet plan currently costs $ 6 a week, while the tablet and printer plan is $ 9.15. It is also worth noting that the commission percentage of DoorDash is currently 30% on the value of orders placed through DoorDash . This is not unimportant, but DoorDash claims that restaurants can increase takeaway sales by 50% by using the app.

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