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How to Delete a ProtonMail Account



ProtonMail dashboard
ProtonMail

ProtonMail is a secure email provider based in Switzerland that offers one of the best free secure messaging solutions on the web. If you ran your course with the service, you can delete your account, but there are a few caveats to keep in mind.

Before Deleting Your Account

There are many reasons why you might want to delete your account, but if you do this to re-register your username, keep in mind that ProtonMail won̵

7;t allow this.

ProtonMail support explains:

“We do not recycle usernames, which means that the same username will not be available in the future… you cannot delete your username to recreate it with a different domain (@ protonmail.com or @ protonmail.ch). Once an account has been created, the domain cannot be changed. “

The only way to change ProtonMail domains (eg From @ protonmail.ch to @ protonmail.com) is to purchase a premium subscription and add the corresponding address as an alias.

You can merge ProtonMail accounts, but you will lose all data associated with secondary accounts when you complete the process. You must have a paid ProtonMail Plus subscription and contact ProtonMail support from any of the accounts you wish to merge.

You can start the account merge process by contacting ProtonMail through the support form.

How to Delete Your ProtonMail Account

To permanently delete your ProtonMail account, first log in with your username and password, then click on the Settings tab at the top of the screen.

ProtonMail dashboard

You will arrive at the ‘Account’ tab in the sidebar on the left side of the screen. Scroll all the way down to the Delete Account section and click the “Delete your account” button.

ProtonMail Delete my account

A window will appear with a text field to explain why you are leaving, an email address field to leave in case ProtonMail needs to contact you, and a password field to verify your decision.

Delete your ProtonMail account

When ready to unplug, press the “Remove” button. According to ProtonMail support, account deletion can take up to two weeks.

If you decide you’ve made a mistake and want to recover your account, not all may be lost. A note left by ProtonMail on the related support document suggests that you can email support for help with this.

Looking for secure email? Instead, consider Tutanota

If ProtonMail isn’t quite what you hoped for, but you’re still interested in using a really secure email provider, why not give Tutanota a try? Learn the differences between Tutanota and ProtonMail, then sign up for a free Tutanota account.

RELATED: ProtonMail vs. Tutanota: Which Is The Best Secure Email Provider?




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