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How to factory reset your Amazon Echo device


Reset your Amazon Echo before selling it.

Ian Knighton / CNET

You just bought a new Amazon Echo and now you plan to sell your old one online. Or maybe your Echo device is unresponsive and you need to fix it. This means that all personal information you have stored on your device must be erased, from voice purchase settings to your personal calendar. To do this correctly, you must reset your Amazon Echo to factory settings.

Depending on the Amazon Echo device you have, the way you reset it may be different, so if you don't don't know what generation of the device you own, you have to figure it out. The original Echo from 201

4 has only two buttons, while the second generation Echo (2017) and most recent third generation Echo (2019) have four. tests. Here's how to reset each type.

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First Generation Amazon Echo: Locate the reset button on the bottom of the Echo speaker. Then use the end of a paper clip to hold the button for 5 seconds. The light ring on the device turns orange and rotates, meaning it has been reset correctly.

Second Generation Amazon Echo: This Echo speaker does not have a reset button – just hold down the microphone and Volume Down buttons until the light ring turns orange. This usually takes about 20 seconds. The light ring turns on and off with a rotating orange light, which means it has been reset.

Third Generation Amazon Echo: On this device, all you have to do is press the Action button. . That is the button with the dot in the middle. Hold for 25 seconds, or until the light ring pulsates with a rotating amber light to indicate it has reset.

Note that you should only factory reset your device when you are no longer using it as it completely erases your data. If you experience problems with your Echo device not working properly, you should try restarting it first by unplugging it and then plugging it back in.

Need more smart speaker tips? Here's How to Turn Your Amazon Echo into a Free TV Speaker Eight Problems Affecting the Amazon Echo and How to Fix Them and How to Customize Alexa for a Better Amazon Ultrasound experience .

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