We've covered the red flags that you should look out for when shopping for a new Virtual Private Network service to protect you while you surf online, but what about the green flags? These highlights of a service send a clear signal to customers: "Hey, this is worth seeing."
With claims that are difficult to verify about the splash pages of almost every VPN service on the market, it can be crazy to cut through the mess. To keep yourself healthy and save a little time, here are a few important factors to watch out for that, in our experience, are usually found in the better VPNs.
30-day money-back guarantee
For the majority of consumers, the 30-day money-back guarantee is perhaps the most important signifier of a quality VPN. Why? Every VPN on the market calls for attention with claims that are often difficult or even impossible to verify. So until you test the VPN over different types of connections, you really don't know if it will perform well or if you buy a lemon.
Especially for services that cost hundreds of dollars a year, a simple reimbursement policy with fast lead times is a great sign: it is the least a company can do in good faith to show confidence in its product.
It can be easy to be fooled here: some VPNs offer advance refund policies, only to offer limited or no customer support when you try to get your money back. We recommend checking 24/7 chat help and sending a few test emails. We have taken customer service and responsiveness into account for all our VPN recommendations.
Read more : How we evaluate and evaluate VPNs
The rule of thumb is the larger the number of servers that offer a VPN, the higher the speeds you are likely to achieve . during use. And although the speed of a VPN is not only dependent on a high number of servers, we still have to see competitive speeds of a VPN without a high number of servers.
When we reviewed ExpressVPN, with its impressive fleet of more than 3,000 servers worldwide, the most attractive quality of the company was the speed. Using a VPN can usually lower your internet speed by half or more, but ExpressVPN has lowered our overall internet speeds by less than 2% during testing.
A potential catch to watch out for is any VPN service that limits the number of times you can switch between servers. Being able to switch your connection to another server quickly and easily is important for both your privacy and finding a faster route for traffic. What is the point of offering a huge network of servers around the world if you can only try a handful?
Read more : ExpressVPN review: a leader in VPN speed with a secure reputation
There are dozens of factors that should be taken into account when evaluating the level probable security of a VPN. Has the company been caught keeping or sharing logs with user activities? Has it undergone independent third-party verification of its activities ̵
But one factor often precedes positive answers to all of the above questions: the jurisdiction of the VPN or the country where the head office is located. Jurisdiction often acts as a kind of stenography for the privacy-conscious person and communicates real attention to those who want to free themselves from passive participation in multinational intelligence-sharing agreements.
A VPN based in a jurisdiction outside the countries participating in programs such as Five Eyes, Nine Eyes or 14 Eyes (including the US, UK, Australia, New Zealand and Canada), with a ownership structure visible for public verification stands out sooner. He should also catch yours.
Read more : All VPN conditions you need to know