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How to prevent Microsoft 365 from automatically renewing



Microsoft Office logos
Microsoft

If you subscribe to Microsoft 365 (or Office 365) and have decided it̵

7;s not for you, you can turn off your automatic renewal. This allows you to continue to use Office applications until the subscription ends, but you will not be billed in the future.

Log in and turn off recurring billing

To turn off your automatic renewal for Microsoft 365, go to the Office 365 sign-up page and sign in to your Microsoft account.

In the top right corner of the webpage, click your profile picture or initials and select ‘My Microsoft account’.

Click on My Microsoft account

You can also sign in directly from the Microsoft Account Services page.

Choose ‘Services and subscriptions’ in the blue navigation bar at the top. You can also click “Manage Microsoft 365 Services and Subscriptions” to the right of your name.

Click on Services and subscriptions

You will see your renewal in the blue area at the top and in the main part of the screen under the name of the subscription. Click on “Manage” in one of three places.

Click Manage for your subscription

Under ‘Payment settings’ you will see the amount of your subscription next to the recurring billing program. Click on ‘Change’ on the right and choose ‘Turn off recurring billing’.

Click Change and choose Disable Recurring Billing

Scroll all the way to the bottom of the next page and select ‘Turn off recurring billing’.

Click Disable Recurring Billing

If you change your mind and want to re-enable automatic renewal of your Microsoft 365 (or Office 365) subscription, follow the same steps above and select “Enable recurring billing.” Then follow the instructions to set up your payment.

Notes about how to turn off recurring billing

  • Once you turn off recurring billing for your Microsoft 365 subscription, you can continue to use the applications until your first renewal date.
  • If you don’t see a ‘Turn off recurring billing’ option for your subscription, but ‘Cancel’ instead, you can choose to cancel and you may be able to receive a refund for the unused time.
  • If you see “Enable recurring billing,” it means that recurring billing was already turned off.
  • Do you have a Microsoft 365 Business subscription instead of Family or Personal? Visit the Microsoft 365 for Business pages for help with subscriptions, renewals, and recurring billing as your options vary.

Microsoft 365 is a great service, but only if you use it. Maybe you thought you would regularly use applications like Word or Outlook and that a Microsoft 365 subscription would be a good buy. But if you don’t use any of the applications, you can save a few bucks by turning off the auto-renewal and checking out some Microsoft Office alternatives.




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