Xbox Live requires a lot of personal information if you want to play online and buy games. Your email address, payment details, game purchases and more are all stored online. As such, protecting that information is vital, as there are hackers with bad intentions who want nothing more than to uncover those details.
Add security information to your account
While you have no control over what they do, you can control what you do to protect your Xbox account. The unfortunate part of playing games on Xbox One is that Microsoft hasn't really done the best to give you ways to protect your data. In the age of two-factor authentication for your phone, Twitter and even the Nintendo Switch, it seems like a good idea to have this on Xbox too, but it isn't.
The only Microsoft helps you with this by adding security information to your Xbox Live profile. Start by going to Microsoft's login page to access your account management settings in a web browser. If you are on Xbox One, go to your Settings and then Account . Log in from there and scroll down to the security section. Select to update the option Security Contact Information .
Here you can add an email address, phone number or both to your account. We highly recommend doing both to best protect yourself, but even one is better than none. Add a new email address that is different from the account you used to create the account and a new private phone number that you can easily access.
You will receive instructions for verifying each new contact method you have set up on your email or phone, so complete that task and you are good to go. These methods are used to recover your account, notify you of unauthorized changes and quickly resolve any issues. Both are recommended in case you ever lose access to either.
Never share your password
That's the extent of what Microsoft allows you to do for your account. The rest is up to you, so there are some precautions to take. To start, make sure you have a strong password on Xbox Live that doesn't contain clear information like dates or locations. You should never share this password with anyone for any reason and it should be different from other passwords such as for your email.
Avoid Public Wi-Fi and Devices
It's also best not to sign into your Xbox account in public Wi-Fi locations that everyone has access to, such as a school or café. Hackers often visit these locations to attack devices directly or steal private information such as email, phone number and credit card information without you knowing.
What to do if you get hacked
If anyone ever hack your account, be sure to change your password immediately to something completely different and contact Microsoft support if necessary. Check all email addresses and credit cards you have on your Xbox Live account to make sure they aren't affected either. Check with your bank if something looks unusual.