Two-Factor Authentication (2FA) is a great security tool, and we always recommend it. Most apps make it pretty easy to enable 2FA, and eBay is no exception. Here’s how to enable it and make yourself more secure.
You can set up 2FA in the eBay mobile app for iPhone or Android or on the eBay desktop website.
One difference from eBay̵
It’s not unknown that services use app-based logins in their own app, but it’s uncommon for there to be no option to use an authenticator app like Authy (our preferred verification app), Google Authenticator, or Microsoft Authenticator. Still, that’s no reason not to enable 2FA, as it is by far the most effective way to stop unauthorized access to an online service.
Set up 2FA on the eBay mobile app
To get started, open the eBay app on your smartphone or tablet, then select the hamburger menu icon in the top left corner.
Scroll down and tap Settings.
Choose the option “Login”.
Select ‘Two-step verification’.
There are two options on the next page: “Set up 2-step verification” and “Use the eBay app.” Tapping either option will take you to the same page.
When you navigate through this screen, you will be taken to a login page for your fingerprint or the default login page. Log in the way that works for you, choose your phone or email verification method, then tap Verify.
Depending on the option you choose, eBay will send you an SMS or email with a six-digit code. Enter the security code and select “Verify” to complete the process.
A success message will be displayed on the screen.
From now on, when you log into the eBay website, a notification will be sent to your eBay app. Tap “Approve” to go to the website.
Set up 2FA on the eBay website
Once you are logged into the eBay website, click the arrow next to your username and select ‘Account Settings’.
In the “Personal Information and Privacy” section, click the “Sign-in and Security” link.
Click the “Edit” link next to the “2-Step Verification” option.
eBay will ask you to confirm your password. Once you do that, you will be given the choice to use the eBay app to verify your login or use a text message to receive a code. While the SMS option is definitely better than not using 2FA at all, we recommend that you always use an app for verification if you have that option. In this example we will use the eBay app option.
The eBay website will ask you to enable two-step verification in the mobile app by following the on-screen instructions. When you have completed this step, click on ‘Continue’.
A success message will be displayed for a few seconds before automatically returning to the home page of the store website.
The eBay mobile app is the easier way to enable 2FA, but whether you go through the app or the website, enabling two-factor authentication is the best way to keep your account safe.