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How to Set Up Two-Step Verification on eBay



eBay logo

Two-Factor Authentication (2FA) is a great security tool, and we always recommend it. Most apps make it pretty easy to enable 2FA, and eBay is no exception. Here’s how to enable it and make yourself more secure.

You can set up 2FA in the eBay mobile app for iPhone or Android or on the eBay desktop website.

One difference from eBay̵

7;s 2FA is that if you set it up in the mobile app, you must use the eBay app for verification when you log in to the website. To set up SMS verification, you need to set up 2FA on eBay’s website instead of the mobile app.

It’s not unknown that services use app-based logins in their own app, but it’s uncommon for there to be no option to use an authenticator app like Authy (our preferred verification app), Google Authenticator, or Microsoft Authenticator. Still, that’s no reason not to enable 2FA, as it is by far the most effective way to stop unauthorized access to an online service.

Set up 2FA on the eBay mobile app

To get started, open the eBay app on your smartphone or tablet, then select the hamburger menu icon in the top left corner.

EBay's hamburger menu icon.

Scroll down and tap Settings.

The

Choose the option “Login”.

The

Select ‘Two-step verification’.

The

There are two options on the next page: “Set up 2-step verification” and “Use the eBay app.” Tapping either option will take you to the same page.

The

When you navigate through this screen, you will be taken to a login page for your fingerprint or the default login page. Log in the way that works for you, choose your phone or email verification method, then tap Verify.

The choice of telephone number and e-mail address, and the

Depending on the option you choose, eBay will send you an SMS or email with a six-digit code. Enter the security code and select “Verify” to complete the process.

The text box for code entry and the

A success message will be displayed on the screen.

The success message after setting up 2FA.

From now on, when you log into the eBay website, a notification will be sent to your eBay app. Tap “Approve” to go to the website.

The approval alert when someone logs into your eBay account.

Set up 2FA on the eBay website

Once you are logged into the eBay website, click the arrow next to your username and select ‘Account Settings’.

eBay's

In the “Personal Information and Privacy” section, click the “Sign-in and Security” link.

ebay's

Click the “Edit” link next to the “2-Step Verification” option.

The

eBay will ask you to confirm your password. Once you do that, you will be given the choice to use the eBay app to verify your login or use a text message to receive a code. While the SMS option is definitely better than not using 2FA at all, we recommend that you always use an app for verification if you have that option. In this example we will use the eBay app option.

The

The eBay website will ask you to enable two-step verification in the mobile app by following the on-screen instructions. When you have completed this step, click on ‘Continue’.

The

A success message will be displayed for a few seconds before automatically returning to the home page of the store website.

The success message after setting up 2FA.


The eBay mobile app is the easier way to enable 2FA, but whether you go through the app or the website, enabling two-factor authentication is the best way to keep your account safe.




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