If you have an Android phone, you may have an updated version of text messages called ‘RCS’. This is a huge upgrade via SMS, but it does include some baggage. Here’s how to deregister your number from RCS.
When you switch from a device or messaging app that supports RCS to one that doesn̵
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To avoid this, Google recommends that people turn off RCS before switching. However, if you haven’t and you’re experiencing these issues, it’s possible to disconnect your phone number from RCS afterwards.
First, we’ll show you how to disable RCS while still having the original device. Since RCS works through Google’s Messages app, we’ll be using that.
Open the Messages app on your Android smartphone and tap the three-dot menu icon in the top right corner.
Then select “Settings” from the menu.
Tap “Chat Features” at the top of the settings.
Note: If you don’t have RCS support, you won’t see “Chat features” listed in the settings.
Now just turn off the switch for ‘Enable Chat Features’.
That is it! You can now switch to the new device without worrying about lost messages.
How to Unlink Your Number from RCS
If you no longer have access to the original device, you can still deregister your phone number from RCS.
First, go to Google’s deactivation web portal in a browser such as Chrome.
Scroll to the bottom of the page to the “Without your previous device” section. Enter your phone number in the top text box and click ‘Send Code’.
A text message with a six-digit code will be sent to your phone number. Enter that code in the second text box and click ‘Verify’.
A message will appear saying “Chat features are disabled”. It may take a few minutes for the change to take effect, but that’s it.
Note: “Chat” is the term Google uses for RCS features in the Messages app.