Receiving spam calls is no fun. Screening those unwanted calls with the free "Screen Call" feature from Google available for Pixel phones gives you a chance to protect your privacy.
This is how it works: if you think you are receiving a spam call, or if you simply do not know who is on the line, press the "Screen call" button instead of the green button that is used to Accept call. The Google Assistant responds on your behalf by informing the person on the other side (if any) that you are investigating the call and asking the caller to identify themselves and describe the purpose of the call. You can listen live at any time, get on board to answer it or continue to follow it via an automated transcript that is generated on the call screen. If you consider it a scam, or if you just don't want to be contacted again, you can use a handy button & # 39; Report spam & # 39; and the Google Assistant will request that your number be removed from their list.
The ability to screen calls is active by default for all pixels, but there are a few settings that can help you get more out of the function. And although, as I said before, this feature is only available on Google Pixel phones, if you own a Pixel 4 or Pixel 3A, you even have a few extra features against suspected spam callers.
We will go through the steps of how it works for every generation of Pixel phones.
Screening calls on a Pixel, Pixel 2 and Pixel 3
- The next time you get a call from an unknown number, go ahead and press the "Screen Call" button. It is above and slightly to the left of the green button that is used to accept calls.
- If you want to adjust a few extra options for how call control works during a call, open the phone app (the function only works with the standard Google app phone pre-installed on Pixel phones).
- Tap the menu button on the top right and select "Settings".
- Then search for "Call Screen" at the bottom of the "Settings" page.
- Inside With this suboption you can choose one of two different voices and see a demo of what it will look like in action.
- When you return to the Settings menu and select "Caller ID & Spam", you will see the image above on the right. Your phone filters spam calls and automatically rejects them if it is turned on. However, it can filter some non-spam calls that are only unknown numbers, so keep that in mind.
Screening calls on Pixel 3A and Pixel 4
- Compared to other Pixel phones, the Pixel 3A and Pixel 4 (and their respective XL counterparts) offer much more call screening settings. You do not need to switch anything to use the "Screen call" function, but if you want to activate some exclusive functions, follow these.
- Follow the same steps as above to reach "Settings" and then select "Spam" and call screen. "
- On the next page, select" Call Screen "to customize the function.
- Both phones can reject robocalls and the function outputs numbers that you call through the Google spam number database. If a match is found , the call is rejected, so you do not have to communicate at all, but you must activate it by selecting "Spam" under the heading "Unknown call settings" and then selecting "Automatic screen." Reject robocalls. " you need a reference.
- Calls passing through the robocall filter are automatically screened, which means that the Google Assistant asks who is calling and why.
- If you do not want automatic screening, you can choose another action for your phone when you receive a suspected spam call that comes through the filter. You can have your phone ring as usual without screening, or silently reject the call without screening.
- In the same way that you can customize what action your phone takes for spam callers, you can also adjust how your phone behaves when it is called by a first caller or by those who call from a private or hidden number. The same options apply here, including automatic screening, allowing calls to continue normally or turning them off without screening.
- In addition, you can enable a Google Assistant option to automatically save audio clips of calls that are answered automatically. Select "Save Call Screen audio" (shown in the photo above) to activate this function. Google claims that call audio or transcripts are not stored in your Google account, nor are they recorded anywhere in your Google Assistant activity or Web & App activity.
Of course there are other ways to block spam callers and they are especially useful if you are about to go to a non-Pixel phone. Check out these tips from The Verge & Jake Kastrenakes in the YouTube video below.
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