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IRS Payment Track: When to Request It for Your Missing Stimulus Check, How It Works



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If your check never arrived, you may need to request payment tracking from the IRS.

Sarah Tew / CNET

More than 127 million people have their third stimulus check in front of up to $ 1,400If you have yet to get yours, it’s probably too soon to worry – anymore Incentive payments will be sent this weekend, including groups such as SSI and SSDI receivers and veteransHere is how to track your third party payment and the reasons why it can be delayedBut if your money doesn’t get you, you may have to go the extra mile to track it down through the IRS. And there are a number of different ways to do this, depending on your situation.

For the first and second stimulus controls, millions of eligible Americans had money is lacking for their family members, or never received them at all. Now most of those people have to file that missing money on their tax returns, as a Credit for chargeback discount (even if they don’t usually file taxesOthers should contact the IRS directly and request something called a payment tracking to track their money. So what should you do? We’ll help you find out. (We also have information on how to report stimulus control issues to the IRS, and calculate your total for the first check and the second check

We’ll tell you what an IRS Payment Tracking is, including the two instances when you might need to request one for one of your missing checks, and how to get started. We also have incentive payment guides older adults Adolescents non-US citizens and people living abroad and people who pay or receive child benefitsPlus, here’s what we’ve heard about a potential so far fourth stimulus control all tax credits to which you can claim this year and the child tax creditThis story was recently updated.

Payment Tracking Scenario 1: The IRS Get My Payment tool says the agency sent your check, but you never received it

The IRS still is sending the third stimulus check to millions of people, so chances are if you don’t have yours yet, it’s still on its way. You can check the status of your third check using the free IRS tracking tool called Get My Payment. We have full instructions on this how to use the Get My Payment tool and the various messages you can see here. You must enter your social security number or individual taxpayer identification number, date of birth, street address and zip code.

The portal shows your payment status, whether your money is scheduled to be sent, and the payment method (direct deposit or by post) and date. You may also see another message or an error. (Here is how to track your mailed check via the USPS.)

You must request payment tracking if the Get May Payment portal indicates that your payment has been completed, but you have not received it within the following time frames.

When should you request an IRS payment track?

Payment method

Time has passed since the IRS says it sent your payment

Direct Deposit

5 days

Check emailed to default address

4 weeks

Check sent to a forwarded address

6 weeks

Check sent to a foreign address

9 weeks

This timeline was the same for the first and second checks also. If your first or second stimulus check was missing, you can no longer use the Get My Payment tool to track them down. Instead, you need to view or create your online account with the IRS. To do that, you must provide your full name, email address, date of birth, social security number or individual tax identification number, tax return status and current address. (We have instructions on this how to use your online IRS account here

We are several months past the deadline for the second check direct deposit by mail or by EIP card, including for US Citizens Living AbroadIf your account shows that your payment has been made but you have not received it, you will need to request payment tracking.


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Payment scenario 2: You received a letter from the IRS confirming that your payment was sent, but it never arrived

About 15 days after the IRS sends your third stimulus check (by either direct deposit paper check or EIP card), you should get a letter from the agency confirm your payment and provide you with a way to contact us to report any issues. If you have received this letter – also called Notice 1444 Your Economic Impact Payment – but have never received your payment, you must request a Payment Trace. Make sure to keep the letter – you will need the information to make your claim. (Here’s what to do if you have lost the IRS letter on your stimulus checkThe same goes for the first and second checks.

How to Request Payment Tracking from the IRS to Claim Your Missing Incentive Money

Call the IRS to request payment tracking 800-919-9835 or mail or fax a completed Form 3911, Taxpayer Statement Regarding Refunds. (Note that if you call the number, you must listen to the recorded content before you can connect to an agent.)

To fill out Form 3911 for your third stimulus check, the IRS issues the following instructions:

  1. Write ‘EIP3’ at the top of the form (EIP stands for Economic Impact Payment)
  2. Fill out the form and answer any refund questions related to your payment
  3. When completing item 7 under section 1:
  • Check the box for “Individual” if the Kind of return
  • Enter “2021” as tax Period
  • Don’t write anything for the Date Archived
  • Sign the form. If you are married and are applying together, both spouses must sign the form.

You should not email Form 3911 if you have already requested a tracking by phone. And you should not request payment tracking to determine if it was you qualify for a check, or to confirm the amount you should have received, the IRS said.

How exactly does the IRS handle Payment Trace claims?

The IRS will do the following to process your claim, according to its website:

  • If you haven’t cashed the check, the IRS will issue a replacement. If you discover the original check between your belongings, you are expected to return it as soon as possible.
  • Once you have collected the refund check, you can expect a claim package from the Office of the Tax Authorities, containing a copy of the cashed check. Then follow the instructions provided. The agency will review your claim and the signature on the canceled check before deciding whether to issue a replacement check. This is presumably to watch out for stimulus check fraud
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Better catch that missing money before it slips away.

Sarah Tew / CNET

When can you expect your missing stimulus money after submitting a Payment Tracking?

According to its website, you should get a response from the IRS about six weeks after the agency receives your payment tracking request. However, this can be postponed due to the limited staffing. We’ve contacted the IRS for more information.

For more information on stimulus controls, here what we know so far about a possible fourth stimulus check and what else is included in the stimulus package that should help you financially.


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