Google Assistant’s Duplex service, currently exclusive to Android phones, is coming to the Nest Hub. With Duplex, your Assistant can book restaurant reservations for you, so you don̵
First noticed by Android Central, the Google Nest team announced that Duplex is coming to the Nest Hub on a support page. Duplex was one of the biggest AI products launched in 2018, although very few people use the service. It relies on a “natural” conversational AI, which calls on restaurants, salons, and movie theaters to book seats or appointments for you.
It seems that Nest Hub only supports restaurant reservations if it gets Duplex. The support document states that the feature only works for “supported” restaurants, as businesses can opt out of Duplex if they wish.
How Well Will Duplex Work For You? It’s hard to say. Duplex’s caller ID just says “Google,” which may not seem like a priority to restaurant workers during a lunchtime rush. Not to mention, the Duplex conversational AI sounds like a robot (even with the “natural” speech stuff), so some companies may hang up the phone instead of taking a reservation.
Google has not announced when Duplex is coming to the Nest Hub. When this is the case, however, you can use voice commands to make restaurant reservations. You can also press the ‘Reserve a table’ button while viewing a restaurant’s information on your Nest Hub.
Source: Google via Android Central