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Receive messages, send replies from your Fitbit



fitbit messages whatsapp 1

Andy Walker / Android Authority

Fitbit’s early smartwatches lacked some elements of the “smart” aspect. Messaging was a glaring omission at first, but in 2018, the company resolved this by rolling out messaging capabilities to the original Versa and Ionic. Now, support for messages via quick replies and voice replies is standard on several Fitbit devices. In this guide, we’ll show you how to set up notifications on your Fitbit, how the feature works, which devices support it, and more.

Also see: Fitbit Buyer’s Guide: Everything You Need to Know

Fitbit Messages: How Does It Work?

Fitbit’s messaging features remain relatively rudimentary, but they’re still quite useful. Unlike Wear OS, Fitbit users can’t type long replies on their devices. The devices do not have dedicated keyboards. Instead, Fitbit uses quick replies, which allow users to quickly respond to messages via pre-written replies or emojis. Fitbit also supports audio-to-text replies, but only a handful of devices support this feature.

Activate message replies on Fitbit

fitbit versa quick answers

Google Allo Smart responds to the Versa

Now that you know how Fitbit handles messaging, it’s essential to know what you need to use it. For starters, Fitbit’s messaging system relies entirely on notifications. You can’t initiate a message on a Fitbit, but you can respond to messages you receive via notifications. If you don’t turn on notifications, you won’t be able to use Fitbit’s messaging features.

To turn on notifications on your Fitbit:

  • Open the Fitbit app on your phone.
  • Tap your profile picture in the top left corner of the screen.
  • Select your smartwatch or fitness tracker.
  • Crane notifications.
  • This page allows you to select primary apps for: text messages, calendar events, and e-mail. You can also choose individual apps that you want to receive notifications from.

Fitbit displays notifications for all apps that support notifications on Android, but only a few apps support quick replies. These are apps that support replies in notifications on your phone. So any app that offers the ability to reply from your phone’s notification shade should work with quick replies. These include WhatsApp, Google Messages, Facebook Messenger, Slack and other chat apps. Some social networking apps, such as Twitter, also support the feature.

Quick replies are automatically activated for supported apps. When you receive a notification from a supported app, you can choose from five canned responses, multiple emojis, or use a voice message to reply directly from your Fitbit.

For unsupported apps, you still have the option to open the app on your phone by tapping Open on the Fitbit notification.

Read more: The best apps for your Fitbit smartwatch

Which devices are supported?

While more modern Fitbits offer messaging support, not every device does. For example, Fitbit devices that don’t have a screen don’t support the feature, while some older Fitbit models don’t pack it either. According to Fitbit’s documentation, the following devices are supported:

  • Fitbit Sense
  • Fitbit Versa 3
  • Fitbit Versa 2
  • Fitbit Versa
  • Fitbit Versa Lite
  • Fitbit Ionic
  • Fitbit Luxury
  • Fitbit Charge 4
  • Fitbit Charge 3

Some older devices, such as the Fitbit Charge 2 and Fitbit Surge, can receive text messages but don’t support message replies. Fitbit also notes that the feature is only available for devices paired with an Android phone. However, those using an iPhone can still respond to a limited number of Fitbit app notifications, including “messages, cheers, taunts, and friend requests.”

How do I use quick replies on my Fitbit?

fitbit messaging emoji replies

Andy Walker / Android Authority

Each Fitbit device handles quick replies differently. This largely depends on the tracker’s display size and UI layout.

Using Quick Replies on the Sense and Versa 3:

  • Tap the notification on your watch. You can also scroll down from the top of the screen to access recent notifications.
  • Press text icon (three horizontal lines) to select a quick answer.
  • Press emoji icon to respond with an emoji.

Using Quick Replies on the Fitbit Luxe:

  • Tap the notification on the Luxe. You can also scroll left or right in the notifications app to access recent notifications.
  • To reply to a message, tap the text icon (three horizontal lines) to select a quick answer.
  • Press emoji icon to respond with an emoji.

To use Quick Replies on other Fitbits:

  • Tap the notification on your device or swipe down from the top of the screen to see recent notifications.
  • Crane answer or answers depending on your device and select a quick reply.
  • You can also tap more answers or more emojis to see more options.

If a reply option isn’t available for a particular app, that app doesn’t support quick replies. Also, if no reply option is visible on your device, your Fitbit doesn’t support messaging features.

Can I edit and customize my quick replies?

Fortunately. While your device comes preloaded with five handy default items, each can be customized.

To customize your quick replies:

  • Open the Fitbit app on your phone.
  • Tap your profile picture in the top left corner of the screen.
  • Select your smartwatch or fitness tracker.
  • Crane notifications.
  • Crane quick answers.
  • Crane standard answers to change the universal quick replies used by all apps.
  • If you want specific strings for specific apps, tap the app you want to customize and edit your answers accordingly.

Fitbit also allows users to customize the emojis used for replies. To do this, tap standard answers or select individual apps. Press emoji tab next to the text tab at the top of the page. Adjust your emojis accordingly.

Voice Answers on Fitbit

fitbit versa 2 view sms notifications voice reply 1

If you find quick answers too restrictive, the Fitbit Sense, Versa 2, and Versa 3 have a voice response feature that uses their built-in microphones. It is also relatively good at translating speech to text. This makes it an excellent answer option when you’re on a run or if you have longer answers in mind.

Using Voice Responses on the Sense, Versa 2, or Versa 3:

  • Press microphone icon instead of the text or emoji icon on a notification.
  • You will then be asked to record your answer.
  • When you’re done, tap send or try again to re-record your message.
  • You can also tap Undo within three seconds to cancel the message.

The great thing about spoken answers is the ability to switch between languages. On Fitbit Sense and Versa 3, you can tap language to switch between them. On the Versa 2, this option is hidden behind the three-dot menu icon next to the currently selected language.


Having trouble using the messaging features on your Fitbit? Let us know in the comments section below, and we’ll do our best to help.

The next: The most common Fitbit problems and how to fix them


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