A whole weekend has not even passed since the launch of the Galaxy Z Flip and customers are already having problems with the foldable. And what makes it even worse is that a torture test has raised questions about Samsung's Ultra Thin Glass (UTG) screen.
First we have Quinn Nelson from the YouTube channel of Snazzy Labs. Based on the tweets from Nelson, he bought the Galaxy Z Flip for testing. At the end of his first day with the telephone, he posted the video below on Twitter .
You need to increase the volume of your device, but there is a clear squeaking noise when Nelson presses on the bottom edge of the foldable frame. This "problem" is not the end of the world, but if the plastic case is loose after a single day, imagine how the Galaxy Z Flip would deteriorate in two years.
uh oh guys pic.twitter .com / RFiKFgFxts
– Quinn Nelson (@SnazzyQ) February 16, 2020
It also seems that Samsung may have problems with it crack the Galaxy Z Flip. As you can see below, someone who had bought the foldable somehow managed to destroy the screen immediately after unpacking the phone. Probably a single fold was enough to break the screen
Please note that we have only seen one copy of the foldable crack after it has been opened. We will know if this is more of a widespread problem as soon as Samsung can replenish inventory and bring units to customers.
I have just received my Samsung Galaxy Z Flip. Opened the box. Protective / instructional film removed. Flip the phone as you would because it is a flip phone and this happened. I also heard the crack. 😰 Cold weather? #SamsungGalaxy #ZFlip #samsung pic.twitter.com/j8KLL2vm8d
– Amir 💎 (@mondoir) February 14, 2020  But what it The most alarming thing is that Zack Nelson from the celebrity of JerryRigEverything has discovered that the UTG screen may not be made of glass. Other foldable parts such as the Motorola Razr have an internal plastic screen. Samsung talked high about the glass in the Galaxy Fold Z on Unpacked 2020 and how it was able to fold.
Watch the video from Nelson and you will see how his level 2 Mohs scale of mineral hardness starts to cause plectrum damage to surface. If the Galaxy Z Flip screen is actually made of glass, it should show no signs of damage until the Level 6 pick is used.
When Samsung was asked about Nelson 's video, he told The Verge: "… [the] Galaxy Z Flip has a protective layer on top of the UTG (Ultra Thin Glass) similar to Galaxy Fold." A thin plastic layer on top the glass would explain the failed scratch test, but it wouldn't explain why Nelson was able to easily poke holes in the AMOLED display.
Samsung also said it was planning to Provide free specialized screen protector via Premier Service, as well as a one-time $ 119 replacement if ever needed, customers must take their device to a certified uBreakiFix store or ship the foldable to Samsung before both procedures are completed. is available "soon."
I have said it before, but I will say it again, may not buy the Galaxy Z Flip yet.