Some smart home hubs, such as SmartThings, are using the cloud to enhance their capabilities. This allows them to do more on weaker hardware, but the hub loses some or all of its functionality if the cloud stops working. Samsung plans to phase out its older SmartThings hardware and hubs starting in 201
All 2013 SmartThings hubs made by Samsung and the SmartThings Link for Nvidia Shield no longer work. After June 30th, you can see connected Wi-Fi and cloud-connected devices in the SmartThings app, but that’s it. All automation for Z-Wave, ZigBee and LAN devices has stopped working. If you have one of the more recent 2015 or 2018 Samsung SmartThings hubs, everything will work as usual.
If you are not sure which you have, check out the image above. The 2013 SmartThings Hub is on the left, the center is from 2015 and the right is from 2018. You can also check by comparing features: the 2013 version had no local processing capabilities, while the 2015 and 2018 versions did. do well . And the 2018 version added ethernet ports.
If you own a 2013 version of the Samsung SmartThings hub or Samsung Link, you’re not out of luck at all. Samsung plans to discontinue production of SmartThings hubs altogether, but it has opened up the software to other companies to produce SmartThings hubs. If you’re using one of the old devices, Samsung will help you get a 65% discount on Aerotec’s latest SmartThings hub. You’ll have to put in some work to convert everything, but it should be easier than switching to a new smart home ecosystem completely.
If your hardware is still under warranty after June 30, 2021, Samsung even offers a partial refund. You have to visit the Samsung Refund page and you have to return your device for recycling, but at least it won’t end up in the landfill. And if you take advantage of that, you can still get a 65% discount on a new hub.
When it comes to smart homes, the truth is that your installation can break at any time and there’s not much you can do to prevent it. But in this scenario, one of the hubs is at least seven years old and out of production. The Samsung Link is only four years old, so it hurts a bit more. Offering a discount on a new hub helps, but you could still switch to Wi-Fi devices over time.