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Troubleshooting sound issues in Windows 10



  Microsoft Windows 10 logo

You start a PC game or stream a movie, but you do not hear any sound. At first glance, there is no clear reason for the lack of audio. This guide shows you how to resolve sound issues in Windows 10.

Unfortunately, sound problems can be difficult. Problems can only occur in third-party software that requires a patch. Problems can also arise from Windows 1

0 itself or the underlying hardware. Possible solutions are installing new drivers, tweaking settings or even returning to an earlier restore point.

This guide starts with the simple steps and goes deeper in Windows 10 if you continue to experience audio problems.

Check for simple solutions First of all

There is nothing embarrassing than shouting at the PC about sound problems that are the result of an unintentional press on the microphone mute button.

First, check that the sound is not muted on the PC side. If your keyboard has volume buttons, press a key or turn a slider to see if the volume bar on the screen gets higher or lower. You can also open the taskbar to view the & # 39; speaker & # 39; next to the system clock.

As shown below, an & # 39; X & # 39; next to the virtual speaker icon that your audio is muted. Simply click on the speaker button to expand the volume panel.

 Windows 10 Muted sound

Then click on the speaker icon to the left of the slider to unmute.

 Windows 10 Muted sound part 2

You must also check whether the hardware side sound is not muted or softer. For example, your speakers may have volume buttons or they have been accidentally disconnected from the PC or electrical outlet.

Similarly, your headset or microphone may contain in-line volume buttons that are turned off, or they may simply be disconnected from the PC.

The example below shows the in-line controls of a Logitech headset for sound (rotary knob) and a built-in microphone (switch).

 In-line Volume Controls

Another simple solution is to check if the problem is not related to a specific app or program installed on your computer. There may be something wrong with the app or program itself that requires patching or audio is muted or muted from the inside.

This example shows muted audio on YouTube.

 YouTube Volume Control

Other solutions may try to install all Windows 10 updates or restart your PC.

 Restart Windows 10

Check the default audio device

Generally, you should have only one installed audio device. However, the list is stacked as soon as you pile up on external devices such as the HTC Vive, a wireless Xbox controller, a headset, and so on.

There may be situations where you switch from a headset to the built-in speakers of a laptop, but Windows 10 still outputs audio through your disconnected headset.

You can check the default audio device in two ways: via the taskbar or via the Control Panel.

The taskbar route

Click the "speaker & # 39;" button next to the system clock. You will see a name above the volume pop-up window. Click the name to open a pop-up list with the label "Select playback device" and select another audio device until you hear a sound.

 Windows 10 Select playback device

If none of these work, continue with the "Run the troubleshooter" step. [19659025] The route of the control panel

Press the Windows key, type "Control Panel" in the search field of the taskbar and select the Control Panel desktop app from the results, then select "Hardware and Sound" from the main menu of the Control Panel, followed by "Sound" in the following panel.

 Hardware and Sounds Control Panel

The Sound pop-up window appears on the screen, make sure your audio device is set as the default. it is not the case, click once on the device list to select and then click on the "Set Default" button. Then click on the "OK" button to complete.

 Standard Device Sound Set

Run the troubleshooter

Windows 10 provides a built-in troubleshooter that scans the system and offers possible solutions.

Press the Windows key, type "Audio" in the search field of the taskbar and select "Search for and solve sound problems" in the results. This opens a troubleshooter in the Control Panel.

 Find and solve audio problems

You can also access this troubleshooter via Start> Settings> System> Sound> Troubleshooting.

After troubleshooting scans for audio devices, select the device that you want to fix and click the "Next" button.

 Select audio device to solve problems

Windows 10 scans for problems. Follow all available instructions to solve your audio problems.

Restart the audio services.

Tap the Windows key, type "Services" in the search field of the taskbar and select the Desktop Services app in the results.

 Start Windows 10 Services

You must restart three services in the Services window:

  • Remote Procedure Call (RPC)
  • Windows Audio
  • Windows Audio Endpoint Builder [19659049] To click on each service, click to select, right-click to open the service's menu, and then select the "Restart" option. If "Restart" is grayed out, try the "Refresh" option instead.

     Restart Audio Services

    Disable audio enhancements

    These "enhancements" provided by audio hardware vendors and Microsoft purpose to deliver the best possible experience. However, this may be the underlying problem.

    Type "Control Panel" in the search field of the taskbar and select the resulting desktop app from the Control Panel.

     Find and launch the control panel

    Select "Hardware and Sound" from the main menu of the Control Panel, followed by "Sound" in the next panel.

     Hardware and Sound Control Panel

    Select your audio device listed under the "Playback" tab and right-click to open a menu. Select the "Properties" option at the bottom.

     Sound Panel Audio Device Properties

    When the Speaker / Headphone Properties window appears, click the "Enhancements" tab. Check the box next to "Disable all sound effects" (or "Disable all enhancements"). Confirm the change by clicking on the "OK" button.

     Windows 10 Disable sound effects

    If this does not work, you may not have set the correct audio device as the default. Follow the Control Panel route instructions to set your default audio device. If that still does not work, continue to the next step.

    Change audio format

    The current audio format may not work correctly with your PC's hardware. To see if this is the case, type "Control Panel" in the search field of the taskbar and select the resulting desktop app from the Control Panel.

     Find and launch the control panel

    Select "Hardware and Sound" from the main menu of the Control Panel, followed by "Sound" in the next panel.

     Hardware and Sound Control Panel

    Select your audio device under the Playback tab and right-click to open a menu. Select the "Properties" option at the bottom.

     Sound Panel Properties Audio Device

    When the Speaker / Headphone Properties window appears, click the "Advanced" tab. A drop-down menu appears in the "Standard Layout" section. Select another format and click on the "Test" button to see if another format works. If this is the case, click on the "Apply" button followed by the "OK" button.

     Windows 10 Change audio format

    If changing the audio format does not work, continue updating your audio driver.

    Update the driver

    There are two ways to update your audio driver. Many pre-built PCs from Dell, HP and more install a "command center" application that scans your device and installs updated drivers. For example,

    Alienware PCs come with SupportAssist which scans for outdated drivers, hardware issues, and so on. On. Run these applications to check for driver updates.

    The second approach is to manually update the driver through Device Manager. To start, right-click the Start button and select "Device Manager" from the pop-up menu.

     Windows 10 Open Device Manager

    Select and expand the "Sound, video and game controllers" entry to display all available audio devices. Click once on your primary device (Realtek Audio is used in this example) and then right-click to open a pop-up menu. Select the "Update Driver" option.

     Windows 10 Update audio driver

    Select "Automatically search for updated driver software" in the following window.

     Windows 10 Automatically search for Driver & # 39; s

    You can also search the website of the sound card manufacturer for new driver & # 39; s and download it to your PC. If you take that route, choose the "Search my driver for drivers" option instead. Just send Windows 10 to the download location.

     Windows 10 Driver Search & # 39; s

    Another "Search my computer for driver & # 39; s" option is to install compatible driver & # 39; s from a list. So instead of entering a download location, click on the "Let me choose from a list of available drivers on my computer".

     Windows 10 Let me choose from a list

    Make sure the "Show compatible hardware" box is checked and select one of the & # 39; s displayed drivers in the following window. Click the "Next" button to complete.

     Windows 10 Select driver from list

    Remove and install your audio device

    Remove your audio device completely and let Windows 10 detect the correct device and reinstall driver.

    Right-click the Start button and then select "Device Manager" from the context menu.

     Windows 10 Open Device Manager

    As soon as Device Manager appears on your screen, select and expand the "Sound, video and game controllers" entry. Click once on your primary device (Realtek Audio is used in this example) and then right-click to open a pop-up menu. Select the "Remove device" option and restart your PC.

     Windows 10 Audio Device Removal

    Windows 10 must reinstall the correct audio driver after rebooting. To check this, go back to Device Manager and see if your audio device appears under "Sound, video and game controllers".

    If it is not there, click once to select the category, followed by a right-click on a popup menu. Select the "Scan for hardware changes" option in the menu.

     Scan for hardware changes

    If your audio device still does not appear, you probably have hardware problems that a driver update cannot renew / update

    Perform a system recovery

    As last hope that Windows 10 created a restore point before your sound problems started.

    Type "Restore" in the taskbar search field and select "Create a Restore Point" in the results.

     Windows 10 Create Recovery Point

    Click the "System Restore" button in the next System Properties window to start the service.

     Windows 10 Start System Restore

    A System Restore window appears on the screen. Click on the "Next" button to continue.

     System Restore Next button

    In the next step, click the box next to "Show more restore points" and select a restore point from before you started experiencing problems with sound. Click on the "Next" button to continue.

     Windows 10 Select restore point

    Click on the "Finish" button and Windows 10 will continue to restore your PC.

     Windows 10 Confirm restore point


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