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What if my stimulus checkup never appears? Here's what you can do

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If you're still waiting for your stimulus checkup, you're not alone.

Angela Lang / CNET

Visit the WHO website for the latest news and information on the coronavirus pandemic.

If you are concerned that your stimulus control has not yet arrived, take courage. While the IRS has sent over 152 million checks, millions remain. Your check may just take your time. It may actually have slowed down for one of these 10 common reasons . However, if you think your payment has slipped through the cracks, we may be able to help you with some information, including how to contact the IRS if your check never shows up.

The first of the economic relief checks was sent in mid-April, about a month and a half ago. If that seems like a long wait for your money, we recommend that you visit the IRS online tool designed to track status of a payment in 2020 . In general, it should tell you when your check will be processed and how you will receive it (for example, as a paper check by mail). But if this Get My Payment portal doesn't give you information you understand or said your check is on the way and you haven't received it, you may need to report the discrepancy to the IRS eventually.

Here we will go over some possible scenarios that may apply to you. This story is updated regularly with new information. If you are looking for additional personal financial information, we have suggestions for how to spend the promotional money how the corona virus can affect your rent payment and other ways to get financial relief
during the pandemic.

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Stimulus Checks Helpline


Are you eligible for a stimulus check?

Before continuing, check that you meet one of these qualifications for a stimulus payment. The figures below are based on your 2018 or 2019 taxes (which you submitted last). In particular, you should know your AGI or adjusted gross income, which can be found on your most recent federal tax form of 1040. For more questions about eligibility, such as if you do not normally file taxes, we recommend our guide to stimulus control .

You are eligible for a stimulus check if:

  • You are a single US resident and have an AGI of less than $ 99,000.
  • You file the head of a household (considered unmarried with at least one dependent) and earn less than $ 146,500.
  • You file together without children and earn under $ 198,000.
  • You are the parent of a child aged 16 or younger.

You get a & # 39; Need More Information & # 39; message from the IRS Get My Payment tool

If you used the 'Get my payment' tool weeks ago. from the IRS and you have received a payment date, but you still have not received your money, the IRS may need more information for you. Check the Get My Payment tool again and if it reports "Need More Information," the IRS said your check was returned because the post office was unable to deliver it.

After seeing the message "Need More Information" online tool, you can enter your bank account details to receive your payment directly to your bank account. The IRS said that if you don't provide your bank account information, it will hold your payment until it receives a current mailing address. Go to the IRS address to change addresses to update your address with the IRS.

The IRS is waiting for you to file a form

If you filed a 2018 or 2019 tax return or received government benefits, the IRS should automatically send your check without you having to do anything to do.

However, if you are a U.S. citizen or permanent resident, had a gross income of less than $ 12,200 in 2019 – or $ 24,400 as a married couple – and did not file a 2018 or 2019 tax return, you may have to report to the IRS what provide information before it can process your payment. Go to the Non-Filers site and see if the IRS needs anything from you.

The IRS has sent you a confirmation letter, but you have not received your check

A handful of CNET readers report that the IRS has sent them a letter confirming their payment, but they have not received their check have received.

"Last week I received a letter saying I had received my payment. But no, I don't," reported a CNET reader after receiving the confirmation letter sent by the IRS 15 days after payment was sent. sent.

We asked the IRS how it will process the payments that reports have been sent but people say are missing, and we will update this story with the service's response.

The Get My Payment portal doesn't update you on your check status

Some people are still getting payment status error messages in the Get My Payment tool, and a group has launched an online petition asking the IRS for help. On the group's Facebook page, commentators report on the various possible reasons for the delay.

One person said the IRS told her that her payment was being assessed within 60 days due to a problem with her direct deposit information. Another said the IRS told them their Social Security number does not match his records. The IRS has not responded to our questions about these potential errors and what information you should have before contacting the IRS.

The IRS sent your check to a closed account

Your check may have been refunded to the IRS if it attempted to send your payment to a now closed bank account or to a temporary prepaid debit card set by a tax preparer for you. If your payment has been returned to the IRS, the agency will send your check to the current address it has on file for you.

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Are you still waiting for your incentive to check in the mail?

Sarah Tew / CNET

You accidentally threw it away

Four million people will receive their stimulus money on a prepaid debit card, the Economic Impact Payment Card, instead of a paper check. The EIP card arrives in a plain envelope, the IRS said, with "Money Network Cardholder Services" as the sender.

Some people, who use it for junk e-mail, may have accidentally thrown out these letters. If you have lost or thrown your card, the EIP card service has a frequently asked question about what to do if your card is lost or stolen.

The federal government intercepted your payment

If you owe child support, the IRS may redirect your payment to cover overdue support. The Tax Office will send you a message if this happens.

You have not received the full amount that you owe.

Another, but related, issue could be a change in your income in 2020. In some cases, the IRS may owe you more money than you received as the Income metric used to get your payment from your tax returns in 2018 or 2019 Calculate is lower in 2020.

Likewise, if you now have a new dependent, such as a child, who is not reflected in your tax return, you may owe more money. In both cases, the IRS said you can claim the extra amount on your 2020 tax return when filing next year. We recommend that you keep a detailed record so that you don't forget it.

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Someone stole it from your mailbox or cheated on you in some other way

Although it is unusual, you may think you have been ripped off your payment or stolen. The Federal Trade Commission has a website where you can report a stolen stimulus check. We've asked the IRS what other story you have if this situation applies to you.

Contacting the IRS

Within 15 days of payment being sent, the IRS will send you a letter confirming payment. At the bottom of the letter is a number that you can call for more information: (800) 919-9835.

Earlier this month, the IRS added 3,500 telephone representatives to help with potential payment issues. The IRS Help Number is (800) 829-1040.

If you contact the IRS by phone, it is a good idea to give yourself enough time for the conversation. We would not be surprised if the number of calls increases or if calls take some time. It's also a smart idea to collect your information, such as a copy of your most recent tax number and the letter the IRS sent, if you received it.

We contacted the IRS to learn more about how to prepare for a call with a representative.

As you work to find out the status of your money, here's what we know about a second round of stimulus checks how best to use your stimulus check and how to get scams can prevent
which focus on the fears of the coronavirus.

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