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Where is my incentive money? Tips to track it online with Get My Payment app


If your second stimulus check hasn̵

7;t arrived yet, here is the first step to track it down.

Sarah Tew / CNET

If you get your second stimulus control yet you want the state of your “$ 600” payment for the January 15 stimulus deadline comes and goes this Friday. Maybe your check was tangled in the Delivery error from IRS with direct deposit. Or maybe your paper check or EIP card is still on the way. Of course, you may be one of the millions of people who need it file a claim with the IRS after the deadline and get this second incentive payment later in 2021.

At this point, the best thing you can do for yourself is to use one or both of the free tools we know to monitor the status of your second incentive payment. The IRS ‘Get My Payment tool, an online app, will tell you how your $ 600 stimulus check money will arrive and when it will be shipped, among other things. You can also track your mailed check to your home (or, in some cases, contact the IRS directly).

Be warned that the Get My Payment tool can also be a little inscrutable. For example, you may see a difficult to decode error message with a problem that could delay delivery of your check. We will tell you what it means and what to do. (Here is why you get the total incentive money you do and how big one payment you might expect in a third stimulus check.) This story is updated often.

Read this before using the IRS Get My Payment tool

The IRS payment tracking tool called Get My Payment requires some explanation:

  • The IRS updates its status tracking information once a day at night.
  • If you are trying to access the tool during a busy period, you may have to wait in a queue before you can enter your information.
  • You will need to enter your Social Security Number or individual taxpayer identification number, date of birth, street address and zip code, so have it handy.
  • The portal can display your payment status, whether it is scheduled, the payment method (direct deposit or by post) and date. It also lets you know if the service is not yet able to determine your status – more on error messages below.
  • The IRS is sending payments on a schedule and in batches. Once your payment schedule is set, the Get My Payment tool will show you the date.

After using the IRS tracker, you can also sign up for a free service from the post office that tells you exactly when your stimulus check arrives by mail (more below).

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What does ‘Need more information’ really mean?

You may see an error if the tool cannot determine your suitability — or if you are not eligible at all – if your payment status is not available, or if many people are trying to access the tool at the same time. Here are some initial reasons Get My Payment may not be able to track your payment status, although the IRS has since said it has improved its tool.

If the Get My Payment tool gave you a payment date, but you still haven’t received your money, the IRS may need more details from you. Check the ‘Get my payment’ tool again. If it says “More information needed,” it may indicate that your check was returned because the the post office could not deliver it, an IRS representative told CNET.

After seeing the message “Need more information”, the online tool will allow you to enter your bank details to receive your payment straight to your bank account. The IRS said if you don’t provide your bank account information, the agency will hold your payment until this one receives a current postal address. For information about updating your address with the IRS, visit the IRS Change of Address page. You will want too inform the USPS of your new home.

I see ‘Payment status not available’ – what should I do?

It’s normal for the Get My Payment tool to give you a message that says “Payment status not available” until the payment is scheduled to be made, according to the IRS. This message does not mean that you are not eligible or that you are not receiving payment – you will probably just have to wait.

Important Tip: Keep the IRS letter confirming your payment has been sent

With the first check, the IRS sent a mail to the taxpayer’s last known address within 15 days of sending the payment to confirm delivery. The letter included information about when and how payment was made, and how to report to the IRS if you did not receive your check. The IRS said it is also sending a letter for the second checks. Hold the letter in case you do not receive your full payment and have to claim your money later.


The IRS and the United States Treasury Department are now conducting the second round of stimulus payments.

Sarah Tew / CNET

You cannot set up a new direct deposit account at this time

For the first round of stimulus checks, you can use the Get My Payment tool to provide the IRS with your bank details to have your check sent via direct deposit. According to the IRS FAQs, this option for the second check is no longer available: “Your payment details cannot be changed. If you do not receive payment and are eligible to receive one, it can be claimed on your 2020 tax return. as the Refund Discount. ”

For the second checks, the IRS said it uses bank information it gleaned from your 2019 tax returns, from the now-closed Non-Filers tool if you used it before December 22, 2020, or from a federal agency that provided benefits. to you, such as the Social Security Administration.

The US Treasury Department and the IRS have not responded to our requests for additional clarification.

Next step: Track your stimulus check directly in your mailbox

If your the second stimulus check comes by mailThe US Postal Service has a free app that can let you know when it’s about to deliver your incentive money from the IRS. Called Informed Delivery, the email tracking service automatically scans your letters and can notify you when they arrive. Here’s more about it how to set up and use the USPS letter tracking service to keep an eye on your payment.

For more information, here everything you need to know about a second stimulus check, how the The IRS actually decides how much money you get and here’s what we know about one third stimulus check.

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