Wink, the smart home hub company, is down. That includes cloud controls, voice assistant controls, and even Wink̵
The Wink smart home company has a pretty rocky history. The company has had multiple buyouts, including the latest version from Will.i.am’s company called iam +. At one point, you couldn’t find a Wink hub in stores or online, and so could we stopped recommending the hub as an option. It reversed its promise to never charge a subscription, mandating a monthly subscription for all users:with a notice period of one week.
Wink changed his mind and postponed the subscription, then changed his mind again and subscriptions set. The whole point, of course, was to keep the lights on and fund new development. Prior to that, Wink didn’t add support for new integrations for over a year.
Now the entire shift is down. For users lucky enough to be logged in, some local controls will still work. But Wink’s local control options are quite limited, and if you log out, you cannot log in anymore. Cloud control, voice control, third-party integrations (like Nest and Arlo) and even website and email support fail. Very little works.
Wink’s site is currently redirecting to the Wink status page. There you will see messages that started yesterday morning with occasional updates. But those updates are not very promising and boil down to “still investigating”. It doesn’t sound like Wink has a timeline to fix the problem.
This isn’t the first time Wink’s services have failed, and in the past it turned out to be a security certificate that hasn’t been renewed. But that’s an easy solution, pay for a new certificate. But honestly, we still recommend considering alternative solutions to Wink, and there are plenty of those.
If you prefer a traditional smart home hub, you may want to check out Hubitat or Home Assistant. Otherwise, you’ll find that Google Assistant and Alexa speaker now work well enough as smart home hubs in many homes. But an unstable smart home platform makes for a horrible smart home experience. You’re betting you’ll make the jump to another company with a better track history, and they all are.