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Home / Tips and Tricks / Worried that your stimulus checkup won't show up? What you need to know and how to report to the IRS

Worried that your stimulus checkup won't show up? What you need to know and how to report to the IRS


You're not the only one waiting for your stimulus check.

Angela Lang / CNET

Visit the WHO website for the most current news and information about the coronavirus pandemic.

More than 159 million Americans have received their stimulus checks . What happens if you never do it? Can you call the IRS or simply accept it? We have some information that might help. While your money is still on its way, it is also possible that your check has been delayed for one of the following reasons. In some cases, you may have an issue to report or some other action to take to receive your coronavirus benefit. Anyway, we'll walk you through some options and also explain how to contact the IRS if your check looks like a no-show. You can also sign up for a free USPS service that will send you a photo of every mail item coming at you – including your incentive payment.

If you are looking for additional personal financing information, we have suggestions for how to spend the promotional money how the corona virus can affect your rent payment and other ways to to receive financial support during the pandemic. And here is the current status of a possible second stimulus check . This story is updated regularly.

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Stimulus Checks Helpline


Make absolutely sure that you are eligible for a stimulus check first.

Before continuing, check whether you meet one of the conditions for a stimulus payment. The figures below are based on your 2018 or 2019 taxes (which you submitted last). In particular, you should know your AGI or adjusted gross income, which you can find on your most recent federal tax form of 1040. For more questions about eligibility, such as if you do not normally file a tax return we recommend that you consult our Stimulus Control Guide .

You are eligible for a stimulus check if:

  • You are a single US resident and have an AGI of less than $ 99,000.
  • You file the head of a household (considered unmarried with at least one dependent) and earn less than $ 146,500.
  • You file together without children and earn less than $ 198,000.
  • You are the parent of a child aged 16 or younger.
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your stimulus check in?

Sarah Tew / CNET

Have you used the Get My Payment IRS tracking tool?

After we determine your eligibility, our first suggestion is to visit the IRS online tool designed to track status of a payment for 2020 . In general, it should tell you when your check will be processed and how you will receive it (for example, as a paper check by mail). If this Get My Payment portal does not provide you with information that you understand or said your check is on the way and you have not received it, you may eventually need to report the discrepancy to the IRS (more below).

Got the message & # 39; Need more information & # 39; seen from Get My Payment?

If the Get My Payment tool gave you a payment date, but you still haven't received your money, the IRS may need more information for you. Double-check the Get My Payment tool and if there is & # 39; More information needed & # 39; could indicate that your check was returned because the post office was unable to deliver it, an IRS representative told CNET.

After you see the message "Need more information", you can use the online tool to enter your bank details to receive your payment directly to your bank account. The IRS said that if you don't provide your bank account information, it will hold your payment until it receives a current mailing address. To change addresses, go to the IRS address to update your address with the IRS.

Have you accidentally thrown out your check or prepaid card?

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Four million people will receive their stimulus money on a prepaid payment card, the so-called Economic Impact Payment Card, instead of a paper check. The EIP card arrives in a plain envelope, the IRS said, with "Money Network Cardholder Services" as the sender.

Some people, who use it for junk e-mail, may have accidentally thrown out these letters. If you have lost or thrown your card, the EIP card service has a frequently asked question about what to do if your card is lost or stolen. You can also call 800-240-8100 to request a replacement. It is free according to a spokesperson for the Treasury Department . Press option 2 when prompted to request a new card.

However, the EIP card website states: "Your card will be deactivated to prevent anyone from using it and a new replacement card will be ordered. You may be charged."

We recommend calling the above number for a lost or stolen card and speaking to a representative.

Could the IRS be waiting for you to file a form?

If you filed a 2018 or 2019 tax return or received government benefits, the IRS should automatically send your check without you having to do anything.

However, if you are a U.S. citizen or permanent resident, had a gross income of less than $ 12,200 in 2019 – or $ 24,400 as a married couple – and did not file a 2018 or 2019 tax return, you may have to report to the IRS what provide information before it can process your payment. Go to the Non-Filers site and see if the IRS needs anything from you.

The non-filers tool will be available until October 15, the IRS told CNET, and anyone who registers for payment with the tool before then will receive their check by the end of the year.

Has the IRS sent you a confirmation letter, but you have not received your check?

A handful of CNET readers report that the IRS sent them a letter confirming their payment, but they have not received their check.

"Last week I received a letter saying I received my payment. But no, I don't," reported a CNET reader after receiving the confirmation letter that the IRS sent 15 days after the payment was sent send.

We asked the IRS how it will process the payments that reports have been sent but people say are missing, and we will update this story with the service's response.

Could the IRS have sent your check to a closed account?

Your check may have been refunded to the IRS if it attempted to send your payment to a now closed bank account or to a temporary prepaid debit card that a tax preparer has set up for you. If your payment has been returned to the IRS, the agency will send your check to the current address it has on file for you.

Could the Federal Government Intercept Your Payment?

If you owe child support, the IRS can redirect your payment to overdue support. The Tax Office will send you a message if this happens.

Did you only receive part of the amount that you think you owe?

Another, but related, problem could be a change in your income in 2020. In some cases, the tax authorities may owe you more money than you received if the income figure used to calculate your payment from your tax returns in 2018 or 2019 is less in 2020.

Likewise, if you are a new dependent now such as a child who is not reflected in your tax return, more money may be owed to you. In both cases, the IRS said you can claim the extra amount on your 2020 tax return when filing next year. We recommend that you keep a detailed record so that you don't forget it.

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Has anyone stolen it from your mailbox or otherwise cheated on you?

Although it is uncommon, you may think that you were defrauded by your payment or that it was stolen. The Federal Trade Commission has a website where you can report a stolen stimulus check. We've asked the IRS what other story you have if this situation applies to you.

Contacting the IRS to Ask About Your Stimulus Control

When contacting the IRS by phone, it is a good idea to give yourself plenty of time for the interview. We would not be surprised if the number of calls increases or if calls take some time. It's also a smart idea to collect your information, such as a copy of your most recent tax number and the letter the IRS sent, if you received it.

Within 15 days of it sending your payment, the IRS must send you a letter confirming payment. At the bottom of the letter is a number that you can call for more information: 800-919-9835.

In May, the IRS added 3,500 telephone representatives to help with potential payment issues. The IRS help number is 800-829-1040.

We contacted the IRS to learn more about how to prepare for a call to a representative.

While you are working to find out the status of your money, here's what we know about a second round of stimulus checks how to best use your stimulus check and how to avoid scams targeting coronavirus fears.

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